LJ Brown

Legal

Privacy Policy

Last updated: 12 June 2026

LJ Brown ("we", "us", "our") is an independent design studio based in Bakewell, Derbyshire, United Kingdom. This policy explains what personal data we collect through ljbrown.co.uk, why we collect it, and your rights under the UK GDPR and Data Protection Act 2018.

Who is the data controller

LJ Brown is the data controller. You can contact us at hello@ljbrown.co.uk.

What we collect

  • Contact form submissions: name, email, optional company/project, the message you send, the page you submitted from, and any UTM parameters in the URL.
  • Analytics: aggregated, pseudonymous usage data via Google Analytics 4 (pages viewed, approximate region, device category). We use IP anonymisation.
  • Email correspondence: any messages you send us and our replies, kept as a project record.

Why we collect it

  • To reply to your enquiry (legitimate interest / pre-contract).
  • To understand which pages and campaigns bring useful enquiries so we can improve the site (legitimate interest).
  • To send transactional email related to a project you've engaged us for (contract).

How long we keep it

Enquiry data is kept for up to 24 months unless it becomes part of a live project, in which case we keep it for the duration of the engagement plus six years for tax records. Analytics data is retained for 14 months.

Who we share it with

We use a small number of carefully chosen processors:

  • Supabase (database & auth) — EU region.
  • Cloudflare (hosting & CDN).
  • Google Analytics (anonymised analytics).
  • Resend / our transactional email provider.

We do not sell your data, and we do not share it with third parties for their own marketing.

Your rights

You can ask us to:

  • Confirm what data we hold about you.
  • Correct anything that's inaccurate.
  • Delete your data (where we're not required to keep it).
  • Stop processing your data for marketing.
  • Receive your data in a portable format.

Email hello@ljbrown.co.uk and we'll respond within 30 days. You can also complain to the Information Commissioner's Office.

Cookies

See our Cookies notice for the categories used and how to control them.